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FAQs

Q: Can I return the item if it doesn't work for me?

Yes, you can. We have a 30-Day return policy that lets you send back items that do not work for you. If after testing the product it is not what you need, you can return it and we will do a full refund on your order.

Q: How do I check the status of my order?

A: Your receipt will immediately be sent to you via email after you place your order. As soon as your order has been shipped, you will get your tracking number. You can use this tracking number at each point to see where your parcel is located by going to our Track Order page.

Q: Does PromotePlush.com provide a quality guarantee for all the products being sold?

A: Yes! If you are not satisfied with the product or find damages to the product, contact us at once. We're doing our best to make sure you have the best shopping experience. Just contact us and we will address any issues.

Q: How can I get in contact with you?

A: We handle customer service through email. Click Here to start a conversation with us and let us know of any questions or concerns you may have.

Q: How do I order on your website?

A: Just select the offer above and hit the 'Buy Now' button. Fill in your shipping and billing information and we will ship your order to you ASAP

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